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How to


Looking to better navigate your online banking experience? Use our How to answers below to help guide the way.

Set up recurring fund transfers

Recurring fund transfers Recurring fund transfers Recurring fund transfers Recurring fund transfers

Setting up automated contributions to your savings account is a disciplined way to save for a goal, or to build an emergency fund.

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Where do I get my tax receipt?

ATM — THE EXCHANGE Network ATM — THE EXCHANGE Network ATM — THE EXCHANGE Network ATM — THE EXCHANGE Network

Can I download my tax receipt online?

I did not receive my tax receipt. How can I obtain a copy of my tax receipt?

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Canada Revenue Agency (CRA) Direct Deposit

Send an INTERAC e‑Transfer Send an INTERAC e‑Transfer Send an INTERAC e‑Transfer Send an INTERAC e‑Transfer

A fast and convenient way to receive your Canada Emergency Response Benefit and your Canada Revenue Agency (CRA) payments and refunds.

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Send and receive an INTERAC®† e‑Transfer

Receive an INTERAC e‑Transfer Receive an INTERAC e‑Transfer Receive an INTERAC e‑Transfer Receive an INTERAC e‑Transfer

Send an INTERAC e-Transfer®† in 3 easy steps and receive an INTERAC e-Transfer®† in under five minutes

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Link your account

Link your account Link your account Link your account Link your account

Before you can transfer funds into your new LBC Digital account, you need to link your LBC Digital account to your account from another financial institution.

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Equifax credit report

Equifax credit report Equifax credit report Equifax credit report Equifax credit report

Please contact Equifax at 1-800-871-3250 directly to resolve any incorrect or missing information on your Credit Bureau file.

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Monthly online statements

Monthly online statements Monthly online statements Monthly online statements Monthly online statements

Your monthly online statements are available on the first day of each month.

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Didn’t find what you were looking for? Visit our FAQs for more information.

®†INTERAC e-Transfer is a registered trademark of Interac Corp. Used under license.

®†THE EXCHANGE is a registered trademark of Fiserv, Inc., licensed for use in Canada by FICANEX Services Limited Partnership.

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Monday to Friday, 8 a.m. ET – 8 p.m. ET

Monday to Friday,
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In order to answer your questions and reduce wait times, we invite you to go to our FAQ section.

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